The loss of the ability to communicate can mean a loss of quality of life, especially for those who are Deaf and Hard of Hearing (HoH). The Americans with Disabilities Act (ADA) protects the civil rights of all Americans, regardless of ability, by requiring businesses and organizations to offer reasonable accommodations that allow for effective communication. For Deaf/HoH people, this could mean anything from captioning, texting, video relay services, or sign language interpreting services, dependent on the individual. The vision of Cleveland Hearing & Speech Center (CHSC) is a community where everyone communicates effectively.
