Communication Matters

Communication Access Is Workplace Access

Jennell C. Vick, Ph.D., CCC-SLP | Posted on July 07, 2026

Not everyone with a communication difference thinks of themselves as disabled. That's their choice to make. But whether or not someone uses that label, workplaces still have a responsibility to make communication accessible for everyone. 

This year marks the 36th anniversary of the Americans with Disabilities Act (ADA). In honor of that, I’m thinking a lot about what it actually looks like to build a workplace that welcomes people who communicate differently, and why it's good for everyone, not just the people who need the accommodation.

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Tags: Speech, Communication, Support, Interpreting, ASL Interpreter, Communication Access

Why Deaf Individuals Face Higher Mental Health Risks

by  Jerry Hayes, PsyD and Maria O’Neil Ruddock, PsyD 

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Tags: Support, Deaf, Communication Access, mental health, dbhc

Creating a Future of Communication Access for All: How Your Will Can Build a More Inclusive Tomorrow

Cleveland Hearing & Speech Center | Posted on August 08, 2025

At Cleveland Hearing & Speech Center (CHSC), we believe everyone deserves access to the resources they need to connect, learn, and belong. August is known as National Make a Will Month, which offers a special opportunity to ensure that commitment continues long into the future.

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Tags: Communication, Communication Access, Donations, Donors, planned giving, Wills

Augmentative and Alternative Communication (AAC) for Adults

Alicia Verhovitz, M.A., CCC-SLP | Posted on September 09, 2023

What is AAC?

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Tags: Speech, Language, Communication, Support, Stroke, Caregiving, Brain Injury, talking, Communication Access, Speech therapy, Stroke recovery, Aphasia, Primary Progressive Aphasia

Aphasia or Primary Progressive Aphasia?

Alicia Verhovitz, M.A., CCC-SLP | Posted on March 03, 2023

Aphasia is a language disorder resulting from an injury to the brain, such as a stroke or head trauma. The outcome of aphasia varies significantly from person to person. The most predictive indicator of long-term recovery is initial aphasia severity, along with the lesion site (location of damage to the brain) and the size of the lesion

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Tags: Language, Communication, Stroke, Caregiving, Brain Injury, talking, Communication Access, Speech therapy, Stroke recovery, Aphasia, Primary Progressive Aphasia

Supported Conversations for Adults with Aphasia (SCA)

Kacey Riga, M.A., CCC-SLP | Posted on November 11, 2022

If you know someone who is recovering from a stroke or other acquired brain injury, you may have experienced a heightened level of difficulty when participating in conversations. Aphasia, or language difficulties as a result of a stroke, can impact a person’s ability to express themselves or understand information. This breakdown in communication can lead to feelings of isolation and distress.

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Tags: Speech, Language, Communication, Support, Stroke, Caregiving, talking, Communication Access, Speech therapy, Stroke recovery, Aphasia

Over-the-Counter Hearing Aids - What You Should Know

Bridgid M. Whitford Au.D, CCC-A | Posted on August 08, 2022

The announcement by the Food and Drug Administration finalizing the ruling that allows for Over-the-Counter (OTC) hearing aid sales is good news for increased access to hearing health care. It will provide increased access to hearing aids for adults (ages 18 and older) who have mild to moderate hearing loss. This can be an initial step to the acceptance and treatment of hearing loss, much like reading glasses for eyesight. OTC hearing aids are not appropriate for children or those with moderate to severe or profound hearing loss.

As an agency with a 101-year history of providing access to hearing health care for all people including marginalized and vulnerable populations, Cleveland Hearing & Speech Center (CHSC) believes this is a step in the right direction for a more global acceptance of the treatment of hearing loss and with Baby Boomers hitting retirement ages, it could not be timelier.

However, at CHSC, we encourage people to undergo an audiologic evaluation (hearing test) before purchasing any hearing aids. A proper diagnosis of the degree of hearing loss results in a more accurately programmed hearing aid – much like a proper prescription for glasses. A hearing evaluation will also identify any underlying medical conditions that may be causing the hearing loss.

CHSC's commitment to hearing health will continue into the next century. We will continue to provide professional audiology services to those who purchase their hearing aids – now including OTC aids - but may find they need additional support.

In addition, CHSC will continue to provide our full range of hearing aid services for all degrees of hearing loss and all ages. Low-cost and no-cost options for hearing aids may include health insurance with hearing aid benefits such as some Medicare Advantage plans, Medicaid, and our Audiology Patient Assistance Program (APA).

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Tags: Hearing Aid, Audiology, Hearing Aids, Hearing, Hearing Loss Prevention, Hard of Hearing, Hearing Loss, "ears", Communication Access, Medicare

Stroke Recovery: Communication Tips for People with Aphasia

Alicia Verhovitz, M.A., CCC-SLP | Posted on June 06, 2022

Take your time when speaking. Speak at your own pace. Even if your communication partner is speaking quickly, set your pace and take your time. Your message is important and deserves to be heard.

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Tags: Speech, Language, Communication, Support, Stroke, Caregiving, Brain Injury, talking, Communication Access, Speech therapy, Stroke recovery

Brain Injury Awareness and Recovery

Alicia Verhovitz, M.A., CCC-SLP | Posted on February 02, 2022

In 2022,  Brain Injury Awareness Month highlights #MoreThanMyBrainInjury by bringing awareness to some brain injury facts and statistics from the Brain Injury Association of America (BIAA).

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Tags: Speech, Language, Communication, Brain Injury, talking, Communication Access, Speech therapy, Stroke recovery

Baby Sign Language Improves Communication

Cleveland Hearing & Speech Center | Posted on March 03, 2021

Infant sign language really does deliver on its promise of improved communication. This is particularly appealing for new parents, given that there’s a well-recognized gap between what babies and toddlers want to say and what they are able to say. Sign language can help ease frustration between ages 8 months and 2 years — when children begin to know what they want, need, and feel but don't always have the oral motor verbal skills to express themselves. Basic sign language can help babies better express themselves as early as 8 or 9 months and it can mean decreased frustration (for both caregiver and child), promote earlier language skills and enhanced bonding with those who sign.

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Tags: Speech, Language, Communication, American Sign Language, ASL, Learning, toddler, talking, Early Intervention, Communication Access, Baby Sign Language

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