---
title: Communication Matters | Cleveland Hearing & Speech Center Blog | Casey Ring, Learning Center Manager
description: Our vision is a community where every individual communicates effectively.
---

- CHSC Services & Programs 
    - Speech-Language & Literacy 
          - [Services for Adults](https://www.chsc.org/speech-language/speech-language-services-for-adults/)
          - [Services for Children](https://www.chsc.org/speech-language/speech-language-literacy-services-for-children/)
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          - [Early Intervention Service](https://www.chsc.org/hearing-services/early-intervention-service/)
    - Language Interpreting 
          - [Language Interpreting Options](https://www.chsc.org/language-interpreting-services/american-sign-language-interpreting-services/)
          - [American Sign Language Interpreting](https://www.chsc.org/language-interpreting-services/american-sign-language-interpreting/)
          - [Spoken Language Interpreting](https://www.chsc.org/language-interpreting-services/spoken-language-interpreting/)
          - [Book an American Sign Language Interpreter](https://www.chsc.org/language-interpreting-services/book-an-american-sign-language-interpreter/)
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    - [Welcome to CCDHH](https://www.chsc.org/community-services/welcome-to-ccdhh/)
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    - [Ohio Clinician Mental Health Training](https://www.chsc.org/community-services/ohio-clinician-mental-health-training/)
    - [American Sign Language (ASL) Classes](https://www.chsc.org/community-services/american-sign-language-asl-classes/)
- Locations 
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    - [Community Center for the Deaf & Hard of Hearing](https://www.chsc.org/contact/community-center-for-the-deaf-hard-of-hearing)
- Giving Back 
    - [Ways to Give](https://www.chsc.org/giving/ways-to-give/)
    - [Corporate Philanthropy](https://www.chsc.org/giving/ways-to-give/corporate-philanthropy/)
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- About Us 
    - [About CHSC](https://www.chsc.org/about/about-chsc/)
    - [Board of Directors](https://www.chsc.org/about/board-of-directors/)
    - [Leadership](https://www.chsc.org/about/leadership/)
    - [CHSC Staff](https://www.chsc.org/about/chsc-staff/)
    - [Join the CHSC Team](https://www.chsc.org/about/careers/)
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    - [Community Partners](https://www.chsc.org/about/community-partners/)
    - [Our History](https://www.chsc.org/about/our-history/)
- [Ask CHSC](https://www.chsc.org/ask-chsc/)

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- CHSC Services & Programs 
    - Speech-Language & Literacy 
          - [Services for Adults](https://www.chsc.org/speech-language/speech-language-services-for-adults/)
          - [Services for Children](https://www.chsc.org/speech-language/speech-language-literacy-services-for-children/)
          - [Contract Services](https://www.chsc.org/speech-language/community-contract-services-speech-language-literacy/)
          - [Project ELLA](https://www.chsc.org/speech-language/project-ella/)
    - Hearing Services 
          - [Hearing Evaluations and Testing](https://www.chsc.org/hearing-services/hearing-evaluations-and-testing/)
          - [Hearing Aids & Other Hearing Services](https://www.chsc.org/hearing-services/hearing-aids-other-hearing-services/)
          - [Early Intervention Service](https://www.chsc.org/hearing-services/early-intervention-service/)
    - Language Interpreting 
          - [Language Interpreting Options](https://www.chsc.org/language-interpreting-services/american-sign-language-interpreting-services/)
          - [American Sign Language Interpreting](https://www.chsc.org/language-interpreting-services/american-sign-language-interpreting/)
          - [Spoken Language Interpreting](https://www.chsc.org/language-interpreting-services/spoken-language-interpreting/)
          - [Book an American Sign Language Interpreter](https://www.chsc.org/language-interpreting-services/book-an-american-sign-language-interpreter/)
- Community Center for the Deaf & Hard of Hearing 
    - [Welcome to CCDHH](https://www.chsc.org/community-services/welcome-to-ccdhh/)
    - [Vocational Rehabilitation Services](https://www.chsc.org/community-services/vocational-rehabilitation-services/)
    - [Support Services and Advocacy](https://www.chsc.org/community-services/support-services-and-advocacy/)
    - [Ohio Clinician Mental Health Training](https://www.chsc.org/community-services/ohio-clinician-mental-health-training/)
    - [American Sign Language (ASL) Classes](https://www.chsc.org/community-services/american-sign-language-asl-classes/)
- Locations 
    - [University Circle](https://www.chsc.org/contact/main-center-university-circle-location)
    - [Broadview Heights](https://www.chsc.org/contact/broadview-heights-location)
    - [Lyndhurst](https://www.chsc.org/contact/lyndhurst-location)
    - [Westlake](https://www.chsc.org/contact/westlake-location)
    - [Community Center for the Deaf & Hard of Hearing](https://www.chsc.org/contact/community-center-for-the-deaf-hard-of-hearing)
- Giving Back 
    - [Ways to Give](https://www.chsc.org/giving/ways-to-give/)
    - [Corporate Philanthropy](https://www.chsc.org/giving/ways-to-give/corporate-philanthropy/)
    - [Fundraising & Events](https://www.chsc.org/giving/ways-to-give/fundraising-events/)
- About Us 
    - [About CHSC](https://www.chsc.org/about/about-chsc/)
    - [Board of Directors](https://www.chsc.org/about/board-of-directors/)
    - [Leadership](https://www.chsc.org/about/leadership/)
    - [CHSC Staff](https://www.chsc.org/about/chsc-staff/)
    - [Join the CHSC Team](https://www.chsc.org/about/careers/)
    - [New Partners of CHSC](https://www.chsc.org/about/new-partners-of-chsc/)
    - [Volunteer at CHSC](https://www.chsc.org/about/volunteer/)
    - [News & Events](https://www.chsc.org/about/events-calendar/)
    - [Blog](https://www.chsc.org/about/chsc-blog/)
    - [Strategic Plan](https://wwwchsc.org/about/strategic-plan/)
    - [Community Partners](https://www.chsc.org/about/community-partners/)
    - [Our History](https://www.chsc.org/about/our-history/)
- [Ask CHSC](https://www.chsc.org/ask-chsc/)

# Communication Matters

## Casey Ring, Learning Center Manager

### Recent Posts

## [12 Tips for Communicating with a Deaf Person](https://blog.chsc.org/blog/12-tips-for-communicating-with-a-deaf-person)

[Casey Ring, Learning Center Manager](https://blog.chsc.org/blog/author/casey-ring-learning-center-manager) | Posted on  November 11, 2018

[![](https://blog.chsc.org/hubfs/CHSC-Nov2017/Images/blog-hero.jpg)](https://blog.chsc.org/blog/12-tips-for-communicating-with-a-deaf-person)

1. **Use a normal speaking pattern. Over-enunciating** makes it hard for a [Deaf](https://www.chsc.org/community-center-for-the-deaf-hard-of-hearing/) person to read your lips.
2. **Write it down if necessary.** Some people are better at reading lips than others
3. **Look directly at the person you are communicating with.** If you look away, a Deaf person may miss what you are saying.
4. **Speak in a normal tone of voice.** Since a Deaf person cannot hear you, raising your voice doesn’t help.
5. **Try to find your own way to communicate**. Although you can’t talk to one another, there are many other ways for you to communicate. You can use a pen and paper or even text to have a conversation.
6. **Don’t be afraid to ask a Deaf person to repeat themselves.** The goal is clear communication and understanding. Asking to repeat something has better results and less frustration – for both parties.
7. **Be patient and inclusive.** Imagine you are trying to understand a conversation that you want to be involved in, but are unable due to the conversation’s speed, number of people talking at the same time, and/or not being able to share your ideas with the group. By allowing enough time and considering the communication needs of everyone in the group, you ensure that everyone can participate fully.
8. **In a group conversation, take turns speaking.** A Deaf person can only look at one individual at a time.
9. **Be clear and concise**. Saying “I’m fine” can have many different meanings with subtle differences. For example “I’m fine” can mean 
     - I feel well
     - I feel the same way I always feel
     - I’m way too busy to know how I feel
     - Don’t bother me
     - Did you want to know about my emotional or physical well-being?
     - You don’t care how I feel or would have stopped walking to listen
10. **Use body language and gestures.** Deaf and hard of hearing people who use sign language are accustomed to using their hands and face to communicate. Gesturing and using clear facial expressions when speaking to a person with hearing challenges can help them understand what you’re saying. “Miming” is also acceptable if it helps to get a certain point across, but remember that mime is not the same as sign language.
11. **Accept that awkward moments happen.** Even if you follow all of the above tips while speaking to a Deaf or hard of hearing person, they’ll probably still misunderstand you at some point. Don’t feel bad or stop. Just repeat yourself and continue the conversation. If they’re having trouble understanding a certain word or phrase, try using a different word, rephrasing what you said, or typing it on your phone.
12. **Resist the urge to give up when misunderstandings happen.** A little effort on your part can make a big difference to someone, and chances are that you’ll benefit from the experience, too.

[** Want to learn American Sign Language? Click here.**](https://www.chsc.org/community-center-for-the-deaf-hard-of-hearing/sign-language-classes)

[Read More](https://blog.chsc.org/blog/12-tips-for-communicating-with-a-deaf-person)

 Tags: [Language](https://blog.chsc.org/blog/topic/language), [Communication](https://blog.chsc.org/blog/topic/communication), [Deaf](https://blog.chsc.org/blog/topic/deaf), [Hard of Hearing](https://blog.chsc.org/blog/topic/hard-of-hearing), [American Sign Language](https://blog.chsc.org/blog/topic/american-sign-language), [ASL](https://blog.chsc.org/blog/topic/asl)

[All posts](https://blog.chsc.org/blog/all)

## Comments

### Blog Categories

- [Communication (122)](https://blog.chsc.org/blog/topic/communication)
- [Speech (89)](https://blog.chsc.org/blog/topic/speech)
- [Language (74)](https://blog.chsc.org/blog/topic/language)
- [Hearing (54)](https://blog.chsc.org/blog/topic/hearing)
- [talking (47)](https://blog.chsc.org/blog/topic/talking)
- [Hearing Loss (43)](https://blog.chsc.org/blog/topic/hearing-loss)
- [Audiology (41)](https://blog.chsc.org/blog/topic/audiology)
- [Learning (34)](https://blog.chsc.org/blog/topic/learning)
- [Hard of Hearing (33)](https://blog.chsc.org/blog/topic/hard-of-hearing)
- [Hearing Aids (33)](https://blog.chsc.org/blog/topic/hearing-aids)
- [Support (33)](https://blog.chsc.org/blog/topic/support)
- [Voice (33)](https://blog.chsc.org/blog/topic/voice)
- [toddler (31)](https://blog.chsc.org/blog/topic/toddler)
- [Hearing Aid (28)](https://blog.chsc.org/blog/topic/hearing-aid)
- [Stroke (19)](https://blog.chsc.org/blog/topic/stroke)
- [Hearing Loss Prevention (17)](https://blog.chsc.org/blog/topic/hearing-loss-prevention)
- [Caregiving (16)](https://blog.chsc.org/blog/topic/caregiving)
- [literacy (16)](https://blog.chsc.org/blog/topic/literacy)
- [Brain Injury (15)](https://blog.chsc.org/blog/topic/brain-injury)
- [Deaf (15)](https://blog.chsc.org/blog/topic/deaf)
- [Speech therapy (15)](https://blog.chsc.org/blog/topic/speech-therapy)
- [reading (14)](https://blog.chsc.org/blog/topic/reading)
- [Stuttering (13)](https://blog.chsc.org/blog/topic/stuttering)
- [Teens (13)](https://blog.chsc.org/blog/topic/teens)
- ["ears" (11)](https://blog.chsc.org/blog/topic/ears)
- [Communication Access (11)](https://blog.chsc.org/blog/topic/communication-access)
- [Stroke recovery (11)](https://blog.chsc.org/blog/topic/stroke-recovery)
- [ASL (10)](https://blog.chsc.org/blog/topic/asl)
- [American Sign Language (10)](https://blog.chsc.org/blog/topic/american-sign-language)
- [Interpreting (7)](https://blog.chsc.org/blog/topic/interpreting)
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### Authors

- [Cleveland Hearing & Speech Center (32)](https://blog.chsc.org/blog/author/cleveland-hearing-speech-center)
- [Bridgid M. Whitford Au.D, CCC-A (25)](https://blog.chsc.org/blog/author/bridgid-m-whitford-au-d-ccc-a)
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- [Linda Lange, Assistant Director of Speech Language & Learning Services (4)](https://blog.chsc.org/blog/author/linda-lange-assistant-director-of-speech-language-learning-services)
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- [Akilah Porter (3)](https://blog.chsc.org/blog/author/akilah-porter)
- [Rachel Lester, BS, Audiology Intern (3)](https://blog.chsc.org/blog/author/rachel-lester-bs-audiology-intern)
- [Rebecca Mental, Ph.D., CCC-SLP Director of Speech, Language, and Learning Services (3)](https://blog.chsc.org/blog/author/rebecca-mental-ph.d.-ccc-slp-director-of-speech-language-and-learning-services)
- [Jennell C. Vick, Ph.D., CCC-SLP (3)](https://blog.chsc.org/blog/author/jennell-c.-vick-ph.d.-ccc-slp)
- [Stephanie Vondra, M.A., CCC-SLP (2)](https://blog.chsc.org/blog/author/stephanie-vondra-m.a.-ccc-slp)
- [Michelle Foye, M.A., CCC-SLP, Director of Speech Language & Learning Services (2)](https://blog.chsc.org/blog/author/michelle-foye-m-a-ccc-slp-director-of-speech-language-learning-services)
- [Kacey Riga, M.A., CCC-SLP (2)](https://blog.chsc.org/blog/author/kacey-riga-m-a-ccc-slp)
- [Chana Feinstein, M.A., CCC-SLP (2)](https://blog.chsc.org/blog/author/chana-feinstein-m-a-ccc-slp)
- [Michelle Kurfiss M.A. CCC-SLP (2)](https://blog.chsc.org/blog/author/michelle-kurfiss-m-a-ccc-slp)
- [Casey Ring, CCDHH Learning Center Manager (1)](https://blog.chsc.org/blog/author/casey-ring-ccdhh-learning-center-manager)
- [Samantha Taylor (1)](https://blog.chsc.org/blog/author/samantha-taylor)
- [Dalit Burgess, Coordinator of School Services, Senior Speech-Language Pathologist (1)](https://blog.chsc.org/blog/author/dalit-burgess-coordinator-of-school-services-senior-speech-language-pathologist)
- [Rebecca Mental, Ph.D., MPH, CCC-SLP (1)](https://blog.chsc.org/blog/author/rebecca-mental-ph-d-mph-ccc-slp)
- [Jordan Brian, Sign Language Interpreter (1)](https://blog.chsc.org/blog/author/jordan-brian-sign-language-interpreter)
- [Dalit Burgess, M.S., CCC-SLP, Senior Speech-Language Pathologist; Coordinator of Professional and School Services (1)](https://blog.chsc.org/blog/author/dalit-burgess-m-s-ccc-slp-senior-speech-language-pathologist-coordinator-of-professional-and-school-services)
- [Maria O’Neil Ruddock, Psy.D. (1)](https://blog.chsc.org/blog/author/maria-oneil-ruddock-psy-d)
- [Jennell Vick, Ph.D., CCC-SLP (1)](https://blog.chsc.org/blog/author/jennell-vick-ph-d-ccc-slp)
- [Michelle Parker-Armstrong, Office Coordinator for CCDHH (1)](https://blog.chsc.org/blog/author/michelle-parker-armstrong-office-coordinator-for-ccdhh)
- [Jonathan Plessner, CCC-SLP (1)](https://blog.chsc.org/blog/author/jonathan-plessner-ccc-slp)
- [Elizabeth Divis, M.A. CCC-SLP (1)](https://blog.chsc.org/blog/author/elizabeth-divis-m-a-ccc-slp)
- [Sarita Cornwall, Support Services & Community Outreach Specialist (1)](https://blog.chsc.org/blog/author/sarita-cornwall-support-services-community-outreach-specialist)
- [Ruth Clark, MA., CCC-A (1)](https://blog.chsc.org/blog/author/ruth-clark-ma-ccc-a)
- [Carol Theil, CCC-SLP (1)](https://blog.chsc.org/blog/author/carol-theil-ccc-slp)
- [Jerry Hayes, PsyD and Maria O’Neil Ruddock, PsyD (1)](https://blog.chsc.org/blog/author/hayes-oneil)
- [Angela Gartner, Editor, NEO Parent Magazine (1)](https://blog.chsc.org/blog/author/angela-gartner-editor-neo-parent-magazine)
- [Reprinted with permission from the Annie E. Casey Foundation (1)](https://blog.chsc.org/blog/author/reprinted-with-permission-from-the-annie-e-casey-foundation)
- [Anne M. Calic MA CCC-SLP (1)](https://blog.chsc.org/blog/author/anne-m-calic-ma-ccc-slp)
- [Jessica Blakeman CCC-SLP, Speech-Language Pathologist, (1)](https://blog.chsc.org/blog/author/jessica-blakeman-ccc-slp-speech-language-pathologist)
- [Rebecca Mental, Ph.D., CCC-SLP, Director of Research and Jonathan Plessner, M.A., CCC-SLP, Speech-Language Pathologist (1)](https://blog.chsc.org/blog/author/rebecca-mental-ph-d-ccc-slp-director-of-research-and-jonathan-plessner-m-a-ccc-slp-speech-language-pathologist)
- [Debbie Dey (1)](https://blog.chsc.org/blog/author/debbie-dey)
- [Casey Ring, Learning Center Manager (1)](https://blog.chsc.org/blog/author/casey-ring-learning-center-manager)
- [Kellie Vaughan, M.A., CCC-SLP (1)](https://blog.chsc.org/blog/author/kellie-vaughan-m-a-ccc-slp)
- [Dr. Jennell C. Vick (1)](https://blog.chsc.org/blog/author/dr-jennell-c-vick)

see all

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- [Audiology](http://www.chsc.org/audiology)
- [Hearing Aids](http://www.chsc.org/hearing-aids)
- [Speech & Language](http://www.chsc.org/speech-language)
- [ASL Interpreting](http://www.chsc.org/american-sign-language-interpreting-services)
- [Community Center (CCDHH)](http://www.chsc.org/community-center-for-the-deaf-hard-of-hearing)
- [Resources](http://www.chsc.org/resources)
- [About](http://www.chsc.org/about/about-chsc)
- [Giving](http://www.chsc.org/giving)
- [Events](http://www.chsc.org/ways-to-give/fundraising-events)
- [Contact](http://www.chsc.org/contact)
- [Schedule an Appointment](http://www.chsc.org/contact)
- [Donate](https://transactions.chsc.org/CampaignForm/CHSC/Cleveland+Hearing+and+Speech+Center)

![CARF](https://blog.chsc.org/hubfs/CHSC-Nov2017/Images/carf-logo.png)

##### Accreditations and Affiliations

- [Commission on Accreditation of Rehabilitation Facilities](http://carf.org)
- [Certified Medicare and Medicaid Provider](https://www.cms.gov/)
- [National Association of Speech and Hearing Centers](http://www.nashc.net/)
- [Registry of Interpreters for the Deaf](http://www.rid.org/)
- [Case Western Reserve University](https://case.edu/)
- [United Way of Greater Cleveland](https://www.unitedwaycleveland.org/)

##### Contact Information

11635 Euclid Ave.  
 Cleveland, OH 44106  
 Voice: (216) 231-8787  
 Appt: (216) 325-7570  
 Fax: (216) 231-7141  
[info@chsc.org](mailto:info@chsc.org)

![CARF](https://blog.chsc.org/hubfs/CHSC-Nov2017/Images/carf-logo.png)

- [Corporate Information](http://www.chsc.org/corporate-information)
- [HIPAA](http://www.chsc.org/hipaa-cleveland-hearing-speech-center)
- [Privacy Policy](http://www.chsc.org/privacy-policy)
- [Terms & Conditions](http://www.chsc.org/terms-and-conditions)
- 501c3 Non-Profit

© 2017 Cleveland Hearing & Speech Center. All rights reserved.